REAL KNOWLEDGEBe more than relevant. Become essential.
Discuss a project
PRACTICAL AI TRAINING & INTEGRATION
Help employees use the AI tools your company has chosen. When you’re ready to go further, bring us a workflow you’d like to improve. We can help you assess what’s feasible, design a pilot, and scope implementation around the way your team works.
Technology becomes valuable
when people know what to do with it.
A NEW CAPABILITY.
AT EVERY LEVEL.
AI CONSULTING & IMPLEMENTATION
From a local working session to a scoped pilot, we’ll start by understanding the work and what would make it better.
Bring a recurring task, a bottleneck, or a process that relies on scattered information. We’ll identify a useful starting point, review the tools and data involved, and define what a successful pilot would show.
Discuss AI consultingExplore connecting AI to approved documents or adding a reviewed AI step to an existing workflow. We’ll discuss the systems, permissions, approvals, and testing the work would require.
Discuss an implementation projectIn Washington County, Utah, we can meet with your team to review a workflow, get started with an approved tool, or work through a practical example together.
Request an on-site sessionONLINE TRAINING & CERTIFICATIONS
Start with the platform your company has chosen, build skills through practice, or prepare employees and managers for certification. See examples by team.
Enroll employees in introductory training on the AI platform and plan your company selects. Set up enrollment with a list of work emails, a company code, or both.
Register your teamPractice 15 workplace tasks with sample files, from spreadsheets and presentations to policy edits, document review, and vendor comparisons.
Explore Business AI TrainingLearn to supervise AI use, protect company data, set policy, and manage costs and risk. Designed for managers responsible for how their teams use AI.
View the management certificationGive employees a way to demonstrate that they can use AI safely, check results, and recognize when to ask for help.
View General Use AI CertificationTraining on your own? Start with individual training or get your own access to Business AI Training.
01 / START WITH THE PERSON
You don’t have to be a programmer, designer, or analyst to start creating. Learn how to give AI context, direct the work, and evaluate what comes back.
Bring the steps, the bottlenecks, and the exceptions. Learn to map a process, challenge the busywork, and prototype something your team can actually use.
Your knowledge of the work is the starting point.
“Here’s how receiving works, where we lose time, and the exceptions we need to protect.”
01 A clearer process map
02 An exception checklist
03 A prototype receiving tool
Illustrative learning scenario. This preview does not run AI.
Think beyond the first draft. Research a decision. Explain a difficult concept. Build a useful tool. Create a training experience. Explore a design. Improve the way work moves.
↗Work through 15 practical workplace exercises with realistic sample files. Open the course on your own or use access your company purchased.
02 / CONNECT THE ORGANIZATION
Train employees on approved tools, help them find company knowledge, or bring AI into a specific workflow. Start with the business need and your team’s readiness.
Work with AI as a capable collaborator. Move from isolated prompts to complete projects: researching, analyzing, creating, testing, and improving with purpose.
People who can move an idea forward, produce useful work, and recognize when a result needs checking.
Start with approved tools and information appropriate to share.
Explore team trainingSet the scope around your team. Training can start with the tools you already use. Consulting starts with a review of the workflow, permissions, and what the people doing the work need.
03 / LEARN THROUGH REAL WORK
Whether we’re training employees or planning an integration, we start with a task your team recognizes and define how to tell if the change improves the work.
Look at the actual work. Identify the repeated effort, missing information, or idea that never gets time.
START WITH A USEFUL QUESTIONBreak the goal into steps. Supply context, choose an approach, and develop a useful first version together.
LEARN BY MAKING SOMETHINGCheck facts and sources. Test exceptions. Decide what people must approve before anything is used.
KEEP YOUR JUDGMENT IN THE LOOPCapture a playbook, practice the process, and measure whether the new approach improves the work.
TURN A WIN INTO A WORKING HABITOnline training
/On-site sessions
/Workflow assessment
/Scoped implementation
BUILT FROM DOING THE WORK
Michael Heaton, M.B.A / Founder, Real Knowledge LLC
The best place to understand a workflow is inside it.
I’ve spent approximately 20 years creating and improving business systems, translating owners’ ideas into tools people use every day. My work spans SQL Server development, manufacturing and inventory, employee training, safety records, and document workflows.
I also work alongside the people using those systems. That experience shapes how I use AI: start with a real need, build something useful, test it against the work, and help people adopt it.
Real Knowledge brings that practical mindset to training and implementation, from helping people learn an approved tool to testing how an AI-assisted step fits into the work.
CONFIDENCE COMES FROM GOOD PRACTICE
Useful AI adoption includes knowing where the limits are. Learn to protect sensitive information, verify important claims, respect access permissions, and keep consequential actions subject to appropriate review.
A few important questionsA LITTLE CLARITY
Employee workshops can start with the work you already understand. Technical experience becomes more relevant for data connections and system integrations. We match the starting point to your team.
Clear instructions help, but the bigger skill is directing a complete piece of work: supplying context, choosing tools, breaking down a goal, refining the output, and checking whether it is useful and correct.
Yes—when they suit the job. AI can help analyze a workbook, explain calculations, or explore data. It can also help you build a better tool or workflow when a spreadsheet has become a bottleneck. The task determines the approach.
No. It can produce convincing mistakes and miss important context. Training includes verification, source checking, testing, and recognizing when a person with the right expertise needs to make the call.
Often, depending on your tools, licensing, permissions, and data quality. Connected AI retrieves approved information; integrated AI can take defined actions. Both need deliberate setup and testing. Not every system supports the same capabilities.
Register your team for online training, request an on-site session in Washington County, Utah, or tell us about a workflow you want to improve. We’ll follow up about the scope and next steps.
YOUR NEXT POSSIBILITY
Describe the work you want to improve, or create a sample plan to help shape the conversation.